Hossidark Support Basic
Coverage
Business days, 08:00–17:00 (customer local time)
Response targets
- P1 8 business hours
- P2 1 business day
- P3-P4 3 business days
Plans
Simple plans that grow with you.
The subscription defines the licensed modules. The support plan defines coverage hours and response times. Both are recorded in the signed licence.
Subscriptions
| Module | Hossidark Business | Hossidark Elite | Hossidark Premium |
|---|---|---|---|
| Hub | |||
| Network Defense | |||
| Email Security | |||
| AI Engine | |||
| Best for | Network detection and response with the Hub command centre. | Adds email protection for complete coverage of the main attack vectors. | The full platform, including autonomous AI-driven decisions. |
Support
Support plans and response times.
Hossidark Support Standard
Coverage
Business days, 08:00–20:00 (customer local time)
Response targets
- P1 4 h
- P2 8 business hours
- P3-P4 2 business days
Hossidark Support Premium
Coverage
24/7
Response targets
- P1 1 h
- P2 4 h
- P3-P4 1 business day
Request a sized quotation.
Send node count, expected EPS and required modules. We return a quotation with subscription and support level.
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